Call History shows your recent Tive calls and lets you call people back in a tap. Like Contacts, your history is tied to your account and available across the app and the web.
Find your History
From Home, tap the History tab at the top.
Switch between VRS and VRI
History keeps your two kinds of calls separate. Use the VRS / VRI toggle at the top to switch between them:
- VRS (Video Relay Service) — a call with a hearing person, placed through a certified interpreter.
- VRI (Video Remote Interpreting) — on-demand interpreting that uses your prepaid VRI minutes.
New to the difference? See What Is the Difference Between VRS and VRI.
Filter your calls
Use the tabs to narrow what you see:
- All — every call
- Inbound — calls you received
- Outbound — calls you made
- Missed — calls you missed
Each entry shows the number, date, time, and call length. Where someone left a video message, you’ll see a “Message left” label.
On a VRI call, the call length is how long you used the interpreting service — that time is deducted from your VRI minutes.
Call someone back
Tap the call button on any entry to redial.
Need a hand? Contact Tive Support.