How to Add VRI Minutes
To add minutes for Tive VRI: Open Tive, or tap Home in the bottom menu if you’re on another tab. You’ll land on Connect — your Home. From the dialpad,…
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What Is the Difference Between VRS and VRI
Tive VRS and Tive VRI both involve interpreters, but they are used in different situations. VRS: use when you are calling a hearing person through an interpreter. VRI: use when…
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Why VRI Costs Money
Tive VRI is not a relay telephone service. It is direct video interpreting for in-person situations, so it is not covered the same way Tive VRS is. You only pay…
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How to Get Back to Connect (Home)
Connect is your Home in Tive — the starting point when you open the app. If you’re on another tab (Hub, Chat, or Mix) and want to return to Connect,…
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