Tive QR Access puts on-demand ASL interpreting at your front desk. A customer or employee scans a code and connects to a certified interpreter — no appointment, no booking.
This guide is for organizations setting it up. If you’re a customer who scanned a code and it didn’t work, contact support.
Step 1 — Open a business account
Go to Tive Small Business Sign Up.
- Click Sign Up and choose Business Account
- Enter your company details — business name, work email, contact information
- Verify your email using the confirmation link we send you
Once verified, your business account is ready.
Step 2 — Open your dashboard
Sign in with your organization email at tiveapp.com/dashboard.
Step 3 — Add a location
Go to Locations and click the + icon.
- Enter a name for the location
- Enter the address
- A map of the building appears
Step 4 — Set the geo-fence
The geo-fence controls where people are allowed to connect. Someone outside the circle can’t use the code.
- Drag the blue circle to cover the area where people should be able to reach an interpreter
- Tick “Allow users in this location to access Tive interpreters”
- Click Create (or Update) to save
Step 5 — Download your QR code
Select the location you just created. Your QR code appears — click Download QR Code.
Step 6 — Put it where people need it
Add the QR code to a flyer with your own branding, then post it in high-traffic areas: reception, entrances, customer service desks, checkout — anywhere Deaf customers or employees are most likely to need support.
Suggested wording for the flyer:
Need an ASL interpreter now? Scan to connect with an ASL interpreter now. No appointment needed.
Questions about billing or multiple locations
Email support@tivetechnology.com or talk to your business onboarding contact.